We get it—sometimes you hit “Place Order” and realize you forgot something or need to fix the shipping address. While we’d love to make changes, our fulfillment team moves fast to get your order out the door—so once it’s placed, we’re unable to modify it. That includes:

• Adding or removing items
• Changing the shipping address

But don’t worry—we’ve got a few tips to help with the next steps.

🛍 Want to Add Something?

No problem! The easiest solution is to place a second order.
Click the chat icon in the lower right-hand corner of this page, and our team will help you out.

🚚 Need to Fix the Shipping Address?

Once an order is placed, we’re unable to intercept or change the shipping address, even if the package hasn’t shipped yet.

If the address is incorrect:

• Once your tracking number is available, you may be able to make delivery adjustments directly with the carrier (like USPS or UPS).
• If the package is headed to an address you can’t access, reach out to us through the chat icon on this page. We’re here to help and will walk you through your options.

💬 Need more help?

Click the chat icon in the lower right-hand corner. We’re happy to help!