Orders cannot be modified once they are placed. This includes adding or removing items and changing the shipping address. Our fulfillment team processes orders quickly after they are submitted.
Adding an Item to Your Order
To add an item, please place a second order. Click the chat icon in the lower right corner if you need assistance.
Fixing the Shipping Address
Once an order is placed, the shipping address cannot be changed. This applies even if the package has not yet shipped.
If the address is incorrect:
- Once your tracking number is available, you may be able to make delivery adjustments directly with the carrier (such as USPS or UPS).
- If the package is headed to an address you can't access, click the chat icon in the lower right corner. Our team will walk you through your options.