This article explains what to do if your Ramsey Store order arrived with a missing or damaged item.
Missing an Item
If something is missing from your order, contact us using the chat icon in the lower right corner. Have your order number ready before reaching out.
Damaged Item
If your item arrived damaged, follow these steps:
- Click the chat icon in the lower right corner.
- Have your order number ready.
- Be ready with photos of the damaged item and packaging. Photos help us resolve the issue quickly.
Need More Help
Click the chat icon in the lower right corner to reach our support team.